By continuing to use our services or create an account on our website, you agree to our Privacy Policy and Cookie Policy. Thanks very much! Customs duties are charged according to the local customs policy. Cupshe's mission, led by Chinese entrepreneur Mike Zhao, is to design stylish swimwear and beach apparel, thoughtfully designed for a reasonable price. Once the package is received your return will be completed. I ordered some different options and was pleasantly surprised! privacy policy. I wanted to exchange an item that was too large and was offered a coupon of 130% value of the item to repurchase. So you need to act fast. FABRIC & CARE. 13. A return has already been requested for the same order. I dont buy from anyone else you can't bet the price and quality of the swimsuits its amazing they are made to last I've had some for a few years now and still perfect!! When the products arrived, they so exceeded my expectations I cant even begin to give enormous thanks to an organization that is putting out such incredible quality items at affordable price points! Make a hotline appointment We will call you back on the time you choose Submit a ticket We will get back to you within 24 hrs Need help? Cupshe was founded in 2015 by the team celebrating the beach lifestyle; Few people dare to believe that beautifully designed swimsuits and costumes need not cost a lot of money. New User Exclusive Offer: Extra 15% OFF Sitewide OR Free Shipping. I decided to try Cupshe, to find some flattering, young, one-piece bathing suits. Material is thick enough to feel substantial. CupShe has resolved 1 complaints. Your order has shipped in multiple packages. What a beautiful swimsuits! I was pleased at how simple it was, got the 130% credit and immediately ordered the larger size (plus an extra shirt!). -- For issues or questions, please reach out to our customer center: service@cupshe.com. Our agent sent an email to you to solve your problem, please check it. terms of use Whether you're soaking in the rays or just chilling in the shade, this women's bikini set from CUPSHE has your back! Now that you've got the Coupons, just remember to use it as soon as possible. To calculate the shipping cost for your order, please visit the shipping information page. You can have great product, but it's your customer service that keeps a loyal customer. Sold by jessiedurbin9. Lovely design, and excellent quality. Remember to provide photos for us to review to proceed to the next step of the return process. Terms of use I will continue purchasing from Cupshe! I ordered a swimsuit from Cup She, took about a week to come and it is stunning, perfect fit and really good quality. 2. Cupshe women's OSFM long swim cover blue, white, and black floral pullover semi-sheer tassel bottom approximate measurements: 34" flat across 51" from shoulder to hem Please reach out with any questions you may have. New User Exclusive Offer: Extra 15% OFF Sitewide OR Free Shipping. You'll enjoy exclusive deals, offers and rewards. Date of experience: December 29, 2022. Im very happy with almost everything Ive gotten and the price. Their service is great and I cant find anyone who can beat their quality for prices! I cant speak on return process, as i am definitely keeping my items and would recommend to others struggling to find actually stylish plus size swim wear. Yes! How long will it take to receive my refund? We're committed to respond to our customers via chat within 2 minutes or emails within 24 hours. You can also go to to sign up for membership rates. We will strengthen the professional training of our customer service on all aspects in the future. I love how detailed the reviews are on each item; such as height and body type, typical size, ect. They are one of my favorite online retailers. We currently are unable to offer a free returns service. Limited to Members is prepared for you. We will get back to you as soon as possible. Then lost my lovely toggs, asked if I could order another - again responded immediately sending me alternatives as my one wasn't in stocks anymore sadly! If you are not satisfied with your purchase, we're here to help. Will repeat next summer! Products are manufactured by Cupshe own workshop or carefully selected manufacturing partners. There customer service went above and beyond to make sure they made my purchase right. It seemed like I bought them one day and they were here within a couple of days. I have only had to return a few items due to me not liking the fit and the return policy is great! Was very happy with this solution, and the customer service representative was friendly and helpful. The resulting review has in-depth details on specific performance areas, as well as recommendations for your goals and budget. For instance Im a large sometimes XL top and medium bottom so it would be great if you offered your swim suits that way! The brand offers a rewards program that lets you earn points for every dollar you spend online and at retail stores. Purchased a bodysuit and used the size guide to choose which size as Im often between sizes, it was a perfect fit. Soft bra cups. They are made with top notch materials and such good quality and are true to size ! 2) Once we reply to your request, you will receive refund options. Service Center Returns Delivery Start A Return Contact Us Size Measurement . Buy on Amazon: 3: CUPSHE Women's V Neck One 9.90. Customer service contacted me to try to figure it out and fixed it for me all while being polite about my stupid mistake! Fast shipping (came in sooner that expected) and great quality products. Initial CupShe complaints should be directed to their team directly. Please note, items must be shipped back to the address provided by customer service, NOT the address on your original delivery. It turns out lots of customers prefer these offers. For more information about return label pricing, please check #10 on the FAQs below. All returned products must be unworn, unwashed in original condition with product tags and hygiene liners attached. Email to customercare@cupshe.com Submit a ticket We will get back to you within 24Hrs. Please print the label and tape it on your return package. According to the Cupshe returns policies and procedures, items are eligible for refund or exchange within 30 days of delivery. Weve had fast delivery and great customer service. Please contact us with the order number and product name or SKU code (which can be found in your order confirmation email) for the item you wish to return or exchange. 706-425-8707 orders@shopreddress.com Knowledgebase Contact Us Name Email Order Number For items in stock, well send them out within 1 business day after purchase. What do I do? It was difficult to locate bottoms that had more coverage. Click, copy and apply the code, 15% OFF is saved. 1. Cupshe offers stunning two-piece swimsuits that you can purchase as a set or separately. They look exactly as showed in the pictures And the fabric quality is pretty good. doesn't want to bother the consumer, so you can easily enjoy Cupshe special offer Up to 20% off. You make a purchase through www.cupshe.com. CupShe headquarters 1139 Coiner Ct. California, City of Industry 91748-1350 United States CupShe phone numbers +1 973 577 7979 153 125 +1 866 716 5293 66 103 What is CupShe's email addresses? Discuss the issues you have had with CupShe and work with their customer service team to find a resolution. The return and shipping out a new dress was easy and fast. No nasty surprises. 3) You'll need to ship your item(s) to the return address provided, then share the shipment tracking information with us. How can I do this? Share. The fit is perfect and the bikini is exactly like the photo and what I expected. It features a range of products at discounted prices. If I purchased my order with a coupon, can I still return or exchange it? Try them I think you will be happy if you do!! Ive only exchanged two things and I was offered credit to our buy something else and to keep it. Fourth, our customer services are always trying best to help you and we will strengthen the professional training of our customer service on all aspects in the future. Bottoms: Elastic waistband, low rise waistband. Fabulous quality. Right now, 15% Off Orders $69+ any orders . I made a mistake with the shipping address when ordering and didn't realize it. Finding the perfect fit and size for women's clothing requires basic measurements of your chest, waist, hips and inseam. CupShe's support and contact email addresses are service@cupshe.zendesk.com, help@cupshe.com CupShe website www.cupshe.com What category is CupShe related to? My cupshe experience was excellent. I am always so happy with my purchases . I would recommend using Cupshe, their customer service is very good. The brand often runs sales and promotions that can save you money on your purchases. Please try again. Coupons is very simple to use, which is for the convenience of consumers. By continuing to use our services or create an account on our website, you agree to our Privacy Policy and Cookie Policy. They have a wonderful selection in a variety of colors. Purchased two suits. The customer is responsible for all return shipping fees. Buy on Amazon: 6: luvamia Women's Two Pieces . What should I do if I have an unsuccessful call with Cupshe customer service? The products are really nice and good quality. FEATURES What should I do if I need to request a return? Cupshe is a China-based brand headquartered in the US, founded in 2015 by a team that celebrates the beach lifestyle. Extremely easy and no hassle from choosing your item to paying. Use this guide to learn more about sizing and everything Kohl's has to offer in women's fashion. Shipping was incredibly quick so that was definitely a plus for me. Reply from Cupshe Aug 5, 2016 Dear customer, we're sorry the dress has not met your satisfaction. CUPSHE Women's One Piece Swimsuit Tummy Control V Neck Bathing Suits M Black. Please include your order number, product names or SKU codes of related items that you want to return. All return and exchange requests must be initiated within 30 days of receiving the order. 12. privacy policy. I'll come back for sure. We can only issue refunds to the original form of payment, so if your card closed or canceled, you will need to contact the bank directly for further information. I wish, as well as a bunch of other women's, we can choose different size tops and bottoms. The exchange process was hassle free and very prompt. I would normally only buy from U.K. sites but I couldnt find anything that fitted what I needed. Remember to provide photos for us to review to proceed to the next step of the return process. User friendly site Site is super easy to navigate and appropriately narrows the items I view in response to the filters I share. Refer a friend and earn rewards! $5 OFF. Easy checkout, fast delivery, responsive customer service. I will never buy my bikinis anywhere else. 2. See our Im happy I found this company online. 3. I got the wrong size! Visit Website. FAQs Order related Can I cancel or change my order? You make a purchase through www.cupshe.com. The sizing is a little off, but that's to be expected. I ordered for me and for my teenage daughter swimsuits and dresses. Can't wait to try another one. Really quick postage as well. 3. I definitely recommend shopping with Cupshe!! If you placed the order via the registered account, you can request a return or an exchange by clicking the "Order History" link on your account page. No phone number, no reply to emails. They charge your credit card immediately although your merchandise does not ship. I received the wrong item. See our The swimsuit I ordered was too small, so I enquired about a refund. If you placed the order as a guest, please initiate a return or an exchange by clicking the "Start A Return" link in the website footer. A Curvy Girl's Cupshe Review: Essential Things To Know Before You Buy (2022) As a body-positive blogger, I'm always keeping my eyes open for companies offering cute products that fit my fellow curvy babes in trendy styles, but also have affordable prices.. Cupshe isn't branded as a plus size swimwear company, but Cupshe bathing suits go up to size 4x which thrilled me. Reply from Cupshe. Such a good discount is one that anyone looking to save money can't turn down. Recommend the company all the way around. Love all the super cute designs! We promise not to send you any unrelated messages, Click here if youd like to unsubscribe from notifications about new complaints of CupShe, Like, share & subscribe to CupShe on YouTube at, Check out CupShe's Instagram pictures and videos at. I ordered the wrong size and asked for an exchange they made it so simple. Do you accept returns outside of the US? MORE+. I love CUPSHE I will shop no place else. I also had a great experience with the return process. Get Free Gift With 1 Select Item Order. Great customer service, supported by really nice fitting and nice quality clothing and swim suits. The item didnt fit and I didnt really want it but rather and exchange but it worked out. It's NOT free returns. Delivery was quick and the first time was so good as soon as my items came i ordered again. What really stood out was how fast customer service responded when I needed my address updated after I paid. In order to save your request more quickly, you can send our customer support an email at customercare@cupshe.com or send message to us and our team will get this resolved for you. The competitions prices and suits don't compare! Oops, subscription failed, please try again. Use this guide to learn more about sizing and everything Kohl's has to offer in women's fashion. Cupshe's customer service is excellent. Please fill in the required information and choose your preferred return method. 5. 21. Such a good discount is one that anyone looking to save money can't turn down. Affiliate disclosure: Hotdeals.com uses affiliate programs for There are some issues I would liked to be resolved. Amazing customer service. terms of use They all are very stylish and the fit for each swimsuit is true to the size chart that is displayed. It's super easy to browse styles and see pictures in their website, ordering is fast and simple. You can also go to to sign up for membership rates. If the photos provided do not meet the standard requirements your order will not be accepted for a return. and Value 116. And our customer services are trying best to help you and put forward your request to upper immediately when they could not solve your problem. Email to you as soon as possible what I needed fast and simple bottoms... According to the address on your return will be completed received your return package has... Not be accepted for a return order will not be accepted for a return has already been requested the... Would normally only buy from U.K. sites but I couldnt find anything that fitted what I expected and. 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For my teenage daughter swimsuits and dresses service @ cupshe.com our Privacy and! I was offered credit to our customers via chat within 2 minutes emails. Be completed for each swimsuit is true to size, can I still return or exchange within 30 days delivery. Continuing to use, which is for the convenience of consumers for all return shipping.... Have great product, but it 's super easy to browse styles and pictures... Chart that is displayed Amazon: 6: luvamia Women & # ;! Are unable to Offer a Free returns service codes of related items that 've! Made with top notch materials and such good quality and are true to size first time so... Exchange they made my purchase right would recommend using Cupshe, to find some flattering,,..., copy and apply the code, 15 % OFF Sitewide or Free shipping for there some...
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