Landing Software Development Birmingham, Alabama 14,843 followers Landing is reinventing renting with flexible-lease apartments for people who want to say hello to possibility. We hope to see you in another Landing. She has consistently been answering my outrageous amount of phone calls, emails, questions, concerns and anything else I can possibly think of. Fridge was broken, which was taken care of sooner than later due to the building management being a part of this solution. She answered all my questions and made the process easy. :). Flight Status & Notifications. Companies can ask for reviews via automatic invitations. We are very happy with our experience. I've been working directly with Olivia, one of the nicest and most helpful customer service individuals. And the best part is they provide complete amenities like a fully-stocked kitchen and laundry facilities, so you can feel right at home. Find all that an more with the FreshRN VIP - Membership. Dennis Gozalez kept in constant contact with me and had all the answers to my questions. Or stop by the Grab n Go Window for a sandwich Travel essentials including books, magazines, apparel, and snacks available both pre- and post-security. We get a call from someone from landing telling us that we must pay an additional $1,000. Hi Shay, Thank you for this feedback, though we are very sorry to hear about your experience. We agree, Tim is amazing and we are glad he could assist you! That is pretty impressive given all the hurdles that are occurring in the background with managing the leases, cleaning, etc. Checking in was smooth. From the first person I spoke with, shout out to Rischard in AL that was patient with me, thorough and a very personable Landing rep to receiving a personal email from Bill Smith, CEO. "I can get anywhere I want to go quickly and conveniently when I fly LAN. Im looking forward to staying with the hellolanding team. Landing makes it easy to find a furnished apartment online or using their app. You can then read reviews from other travelers and look at photos of each rental unit before committing to one. We haven't officially moved into our temp apartment just yet, but so far the process has been smooth. You are truly an angel! Thanks for sharing with us your great feedback! Sayriah, my Landing area manager, was helpful and informative throughout the process of moving into my apartment. As a regional airport, we work hard to create a hassle-free experience for our travelers. You need someone in your corner telling you what your managers really need from you, helping you learn to interact with your preceptor, and really just manage your life. Mackenzie also gave me an easy way to get back in touch with her once I was done consulting with my family. She is personable and professional all at the same time. Nope! Hi Bob, thank you for the great review! I've spoken to many people over the past 2 months at this company and each and every one has been helpful and professional! Again a massive thank you to Olivia and Rischard. We look forward to this stay having her to help us along the way. Here are 8 tips for writing great reviews. Dustin and the folks at the Landing literally helped our family in a time of great distress. I wouldnt be surprised by if the recent positive ratings are fake or heavily incentivized to counteract their really poor performance with real customers. Thats what we paid for. Trusting a company to help you find the perfect apartment can be nerve-wracking. The customer service is TERRIBLE. Edited original post because all the details turned into a very long vent. We are FURIOUS at this company and I will go out of my way to make sure no one in my life uses this horrible service. Vehicles entering the parking garage may not exceed 8 feet 2 inches in height. Landing has the most responsive customer service I have ever encountered. I really dont understand how we spoke to 5-6 different people but yet no one had a solution to anything. It goes against our guidelines to offer incentives for reviews. Brittney is the author of, Interviews and Press, Awards and Mentions. Check out the MI Tap Room for craft brews and cocktails, as well as tasty apps and meals, including breakfast. We use dedicated people and clever technology to safeguard our platform. We worked with Baylee who was very efficient and pleasant. Thank you so much for taking the time to share your feedback, which our team greatly values. He is over the Alabama area and he is very good to have as well. not a single person helped. It is very likely you will experience the same result! Special gratitude to Mr. Christopher McClintock who help me with my online reservation. We provide our members access to tens of thousands of fully furnished, flexible-lease apartments in over 375 cities nationwide. Byron was fantastic to work with! The local host was extremely accommodating as we were driving from another state and she did her absolute best to accommodate our estimated arrival. Some folks are happy with paying a $600+ premium but overall, a lot of folks are NOT and have valid complaints. After a week of screaming & yelling over the phone, someone from at&t was sent to us. Thank you so much for your kind words, Sergio! Avelo Airlines has officially started service at LAN with nonstop flights to Orlando (MCO). My family started our Landing experience last month. Before even going into details about this HORRIBLE experience, I want to let everyone know thats considering landing, AVOID IT AT ALL COST! After a week of screaming & yelling over the phone, someone from at&t was sent to us. However- I felt it was absolutely necessary after such a positive experience dealing with Mr. Wells Davis. Great. I am excited to move into my new apartment! Also if you ever have Nathan as your AGM the same goes for him as well. The Nerdy Nurse is a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for sites to earn advertising fees by advertising and linking toAmazon.com. Hi UI, We know that youve been speaking with our team and want you to know that those interactions will be reviewed internally for the quality of service you received. Trevor, we cannot thank you enough!!! The Landing is a perfect way to rent on a short term basis without the hassle of deposits, lease agreements, utility agreements, etc. It's only 30 minutes from my house! Find out how we combat fake reviews. From there, you can fly almost anywhere your passport can take you. Concluded conversations with management and the operations staff about delivery of a unit based on their word on a recorded line. Great customer service! We will never spam you. We also ensure all reviews are published without moderation. On the day of check in, a landing host was supposed to help us check in & get settled in.. haha NO ONE IN FUCKING SIGHT. I am starting travel nursing in March and I just booked my first reservation with Hello Landing. Spoke with Aiden the director of operations and he offered no solution, leaving my family without a place to stay with 3 weeks notice. Until then, were here if you need anything. You can transfer between homes in their network of 20,000+ apartments in 375+ cities. And the most important thing is that everything is clean. So they collected several months of payment from me, to be refunded at their discretion, leaving me with no housing nor funds to search for more housing, just a few days before I was supposed to move out of my apartment.Do NOT rent from these people. Claudia was excellent fantastic employee. Campbell Brudi was so patient with me and answered all questions I had. Thanks for such a great review, and we are glad that Campbell was able to help you and answered your questions! Hello Landing makes it easy for travelers to find housing that meets their needs. I cannot be more impressed with Landing. Much gratitude for all of you :). Returning users: if you have started or submitted an undergraduate or concurrent application after August 1, 2017, log in as a returning . If you need anything else, please let us know. It's quick to get in and out, and supporting my local airport is important to the entire mid-Michigan region. Landing 70 reviews Claimed Apartments Edit Open Open 24 hours See hours See all 200 photos Write a review Add photo Services Offered Verified by Business Virtual Consultations Location & Hours Financial District, SoMa Get directions Edit business info Amenities and More Accepts Credit Cards Wheelchair Accessible About the Business Moving to a different city every few months can be exciting but also daunting for travel nurses. ", "I love flying out of LAN. We are very happy. The experience that my husband and I have had so far with Landing has been more than spectacular. I moved to a different state for work on very short notice and found HelloLanding on a whim. The Landing agent who checked me in, Anne, was helpful and gave me a whole tour of the apartment amenities. So far our experience has been great. With a membership you can get access to exclusive deals and discounts, as well as 24/7 customer service. Then they say actually you can't move in at all. It's super comfortable, neat and designed thoughtfully! When we eventually did get the washer/dryer (2 weeks later), they didnt even BOTHER plugging in the washer properly and told us well have to contact building maintenance and have them do it. We agree, Christopher is so great to have on our team! Check out what 1,293 people have written so far, and share your own experience. Depart and Return Calendar Use enter to open, escape to close the calendar, page down for next month and page up for previous month, Depart date not selected Return date not selected Depart Return We work hard to meet expectations like yours, and were happy to hear we hit the mark for you. They carry a great selection of electronics items, like portable chargers, headphones, and earbuds to make your flight more comfortable and stress-free. We got names of every single host we spoke to, but when the entire companies culture is this bad, its hard to be upset at one person. He took a very stressful experience and made it easy and fun. We are disappointed to hear that we were unable to provide the original home you booked. Grab your favorite Starbucks drink pre-flight for a quick pick-me-up. Monica is a great rep to the Hello Landing community and the reason I decided to join. I was fortunate enough to be transferred to Mackenzie. 1 Reply It goes against our guidelines to offer incentives for reviews. Each Day Means More Miles. Your privacy is protected. Our flexible lease terms allow members the freedom to realize more opportunity than ever before and, because we dont charge deposits or broker fees, members can keep more money in their pockets. Excellent service. Searching for the perfect new home is easy, and booking takes just minutes thanks to our streamlined, end-to-end platform. With direct flights to major hubs, I am just one stop away from over 500+ destinations, all with the convenience of flying Lansing! If this is a legitimate company and the sublet their rentals they are horrible to work with as they dont even contact you back even after 5 emails. To use Hello Landing youll need to sign up for annual membership which costs $199/year. For example, if youre based in San Francisco but need to take a contract job in New York, Hello Landing can help set you up with housing there. And the answer was property raised rent prices I just wanna know how thats our issue. Per Hour: $2/hourDaily Maximum: $21/day, Per Hour: $2/hourDaily Maximum: $15/day. Were so happy you loved your experience with Olivia, is so great to have her on our team! Searching for the perfect new home is easy, and booking takes just minutes thanks to our streamlined, end-to-end platform. . Although at the beginning of the process there seemed to be a communication gap among Landing team members which caused a delay in issues being resolved, that now seems to have been resolved and the team has gone out of their way to ensure I am set. She is always so responsive and polite!Thank you Lindsey! Thank you for sharing your experience with us, and we feel so happy that Dennis and Melissa were the keys to this awesome experience. And we agree, Olivia is amazing and we are glad she is part of our team and could assist you! Located in the post-security Marketplace. Landing is an apartment subscription service that is reinventing the way people rent. Whether youre looking for food and supplies or accessibility assistance, our terminal has the services and amenities you need to feel comfortable and prepared for your journey. I never went more than 5 minutes without Wells getting back to me. Cash and credit cards are accepted. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. Our flexible lease terms allow members the freedom to realize more opportunity than ever before and, because we dont charge deposits or broker fees, members can keep more money in their pockets. Food and beverage vending machines are located in the terminal main hall near the entrance to Concourse B, as well as on Concourses A and B. I mean, as a business owner myself, I could take a few notes from Bill making my experience feel like I was walking down the red carpet. You can quickly filter today's Landing promo codes in order to find exclusive or verified offers. Good for them but that left a bad taste for this experience that i havent got to experience yet. I hold Gabriela Martha, Director of Operations personally responsible. Phil is Awesome! I say fine. Landing offers plenty of flexibility that is not possible with traditional leasing and Airbnb. I also appreciate that the team is continually improving on aspects of the support and application development. See ourprivacy policyfor more information. In addition to their expansive selection of properties, they have a full staff of supportive customer service representatives standing by 24/7 to ensure your experience is nothing short of perfect. I should have believed the terrible reviews. And when we call back, they have us on hold sometimes for hours at a time. Very convenient to have the utilities setup by Landings. Everything has been seamless. I can't say enough about the service Phil with Landing provided. My only recommendations to the Landing would be to offer a few slightly more affordable options and make sure that every single apartment is equipped with a free standing desk and comfortable work chair. Thank you so much for taking the time to leave your comment and share your experience with us. the place was set up perfect and she answered all our questions and concerns. 3 days before Christmas we contacted Dustin and within a matter of hours he personally had got everything arranged for us to move into a wonderful apartment the same day and still manage to celebrate Christmas with our two girls. Until then, were here if you need anything. We are so glad Phil is part of our team and he could assist you! We are pleasured to hear this great feedback from you! There is NO shuttle service from North Lot. Whether its travel nurses who need a spot to base themselves for longer-term assignments or freelancers who never want to stay in one place too long, Hello Landing has something to offer all sorts of go-getters and globetrotters. It will start when you reserve your first stay and will be renewed automatically after a year. She had the happiest charisma with every phone call. I am having a great experience with Phil! Extra 65% Off With Free Delivery at Hellolanding. They stated they were no longer renting unfurnished apartments for less than 12 months. Other than that the landing has been absolutely wonderful with excellent customer service! The beds, the furniture, the cute decor- it feels so homey. Mia helped get us a credit for the Landing we could no longer stay at transferred to our new Landing! Find out how we combat fake reviews. Thats why you should trust Hello Landing when renting an apartment: they take all the hassles and stress out of searching. What kind of a company is this? Unfortunately this conversation was on a recorded line. Their team was responsive and the property was as pictured and well equipped. Hi, David.Thank you for taking the time to tell us about your experience with Landing. Expires in 22 days. The process is perfect for us - transitioning into new city / building a house. We worked with Preston. On one of the last days of our phone interaction before we completely gave up, we asked to speak to the manager Rich and Sean assured us that he will give us a call back because we were just completely tired of this phone chase. We got names of every single host we spoke to, but when the entire companies culture is this bad, its hard to be upset at one person. Im still here.. Im writing this review 2 weeks into my stay and i still have 2 and a half months left. In November hellolanding.com received 624.2K visits with the average session duration 01:41. I signed up and wrote their support. Check in date was July 25th for Indianapolis for Lockerbie Lofts. Best discount: $250. ARE YOU KIDDING ME??? The Capital Region International Airport (LAN) strives to make air travel as simple as possible. We were so done with Airbnb! We hope you enjoy your stay and please don't hesitate if you need anything from us! Your email address will not be published. Ive experienced really bad service but i have no words to describe how atrocious hello landing is. Whether your journey begins or ends at LAN, our goal is to get you on your way as quickly and safely as possible. Whether its a spacious apartment in Florida or a cozy room in California, you can trust that Hello Landing has something that fits the bill. Operations staff about delivery of a unit based on their word on a whim and.! Vip - membership was July 25th for Indianapolis for Lockerbie Lofts she had the happiest charisma with every call! With her once i was done consulting with my family feels so homey VIP! Can take you very stressful experience and made it easy and fun people rent really bad but! Beds, the cute decor- it feels so homey 24/7 customer service how atrocious Hello Landing need. Will experience the same time 've spoken to many people over the phone, someone at. Unit before committing to one reason i decided to join offer incentives reviews. 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